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![]() For example, they are still not supporting Windows 10 and this feature is required by many customers." "I think Citrix's support is good, but sometimes it is a little slow." "I think improvement around the Analytics piece is super important. Citrix provides end-to-end visibility based on their services you are utilising." "The Endpoint Management solution needs improvement when it comes to mobile device management. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered." "The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. If you go back to the older Citrix Xen products that we had, we understood those really well. "Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. More Citrix Virtual Apps and Desktops Pros → That is one of the greatest advantages the solution provides." For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue." "It provides all of the features required for the protection of data. The graphics are very good." "The most valuable feature has to be the non-persistent desktop. It also provides virtualization for high-end graphics so that they can be displayed. It helps them save on resources." "The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. Many customers use this feature to publish only applications, and not the full desktop. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore." "Citrix Virtual Apps is the most valuable feature. It has been amazing in terms of that scalability. It was almost like giving our environments steroids. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. We fully leveraged MCS to be able to scale. We knew that we had to ramp up very quickly. When COVID-19 came along, we knew people were going to be home. We had some Virtual Desktops and no application servers. For example, pre-COVID-19, we had very few resources in Azure. ![]() Further, leveraging Azure for scalability has added value to our organization. The performance is also good." "In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Our users are able to work and it's seamless. The user experience when using the solution's technology remotely is good. You can work with this hybrid scenario." "The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. You can either switch to the cloud and keep on-prem. Second, it is about being able to run the applications on all main platforms. But since we adopted a VDI solution, these kinds of issues have happened rarely." "First of all, the manageability of the applications for publishing is valuable. "Before we adopted a VDI storage solution, our customers' personal information was leaked.
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